The Model of Public Service Excellence

by Robert Larios, CEO, The Club

Robert Larios, Club CEO

She didn’t want to do it. She had avoided it thus far.

She doubted she was up to it, a theme of humbleness she would revisit throughout her long career.

But finally she agreed to it – at long last to sit for an interview with Alive! (with gentle coaxing from yours truly) as the next subject in our City Legends series. Alive! readers such as yourself can be enriched by reading her incredible story.

Rita Robinson-Kane, Retired, is one of the most respected and accomplished City employees over the last several decades. (If you think I overstate, consider that her retirement party in 2010 was held at the Dorothy Chandler Pavilion!). Rita exemplifies the very model of public service excellence. As I took in her words, I marveled at her journey – her early lessons from the grandparents who raised her on doing things the right way … to smiling through the pain of not always getting what she wanted … to trusting in the wisdom of mentors and those who had her best interest at heart … to her belief in gentle but direct honesty and integrity … and so much more.

Rita Robinson-Kane, Retired, Club Board Member, with Club CEO Robert Larios.

If you have been waiting to read a story about good people navigating the inner workings of City government to its highest levels, this is it. And there is this, too: Her strong dedication and belief in the Employees Club over many years should also confirm your decision to be a Member, too.

Do not forget to “tune in” next month, too, when we conclude our interview with part two, also of full length.

We celebrate, honor and thank you, Rita, for all that you have done, and all that you are.

Fire Response Update

The historic fires of January that devasted communities might be extinguished, but the lives they leave behind remain damaged. The Club Care Team, managed by the Club’s Lupe Lira, is very much still on the job, taking care of Members and public servants in need. Read the status update, and give if you are able.

Worth Considering

As Spring approaches, invite yourself to take a fresh look: Happiness isn’t found in chasing the future or dwelling on the past—it’s discovered in fully embracing and savoring the present moment. Think of yourself as the algorithm of your own life—curate your feed with authenticity, not the trending noise.

Odds and Ends

Here are a few other notes to “tidy up my desk:” Welcome back, Monica Zamudio as Sr. Claims Administrator! … expect much more to come about the Club’s exciting new Retirement Events program … and I send condolences to the family of former Club Board Member Michael Biagi on the death of their dad, Del.

¡Gracias por leer!

MEMBER DEAL