Meet the Club Team

These are the faces behind the Club. Our staff is dedicated to helping our members receive the maximum benefit from their membership. If you have questions, concerns or suggestions about your Club, our counselors are ready to help.

You can email a Club team member directly by clicking on the envelope symbol under each picture.

Email us at: help@cityemployeesclub.com if you have an event you want covered in the Alive! or if you have questions about insurance.

Or call us at: (800) 464-0452

Member Experience Team

Noelle Kauffman
DIRECTOR OF SALES

Cesilee Castillo
CUSTOMER SERVICE REPRESENTATIVE

Cheryl Martin
MEMBER SERVICES COUNSELOR

Marcus Martin
MEMBER SERVICES COUNSELOR

Genesis
Martinez-Flores
CUSTOMER SERVICE REPRESENTATIVE

Dylan Noel
MEMBER SERVICES COUNSELOR

Dalila Vielma
MEMBER SERVICES COUNSELOR

Mike Conner
MEMBER SERVICES COUNSELOR

Scott Hanock
MEMBER SERVICES COUNSELOR

Joseph Koralik
MEMBER SERVICES COUNSELOR

Toby Pass
MEMBER SERVICES COUNSELOR

Eva Ramirez
MEMBER SERVICES COUNSELOR

Lydia Rivera
MEMBER SERVICES COUNSELOR

Ian Sollenberger
MEMBER SERVICES COUNSELOR

Kati Yniguez
MEMBER SERVICES COUNSELOR

Retail Operations

Guadalupe Lira
RETAIL OPERATIONS MANAGER

Danielle Carrion
CUSTOMER SERVICE REPRESENTATIVE

Eduardo Escalona
MOBILE OPERATIONS REPRESENTATIVE

Noah Hawkins
CUSTOMER SERVICE REPRESENTATIVE

Raul M. Salgado
CUSTOMER SERVICE REPRESENTATIVE

DeAngelo Thompson
MOBILE OPERATIONS REPRESENTATIVE

Rebecca DeBolt
CUSTOMER SERVICE REPRESENTATIVE

Tickets & Benefits

Mariana Guevara
TICKETS AND BENEFITS
PROCUREMENT MANAGER

Megan Eckert
TICKETS AND BENEFITS
PROCUREMENT ASSOCIATE

Team Leaders

Robert Larios
PRESIDENT & CEO,
LACEA INSURANCE SERVICES, INC.,
dba EMPLOYEES CLUB OF CALIFORNIA

John Hawkins
PRESIDENT & CEO,
LOS ANGELES CITY EMPLOYEES
ASSOCIATION, INC.

Summy Lam
CHIEF OPERATING OFFICER, LACEA INSURANCE
SERVICES, INC. dba EMPLOYEES CLUB
OF CALIFORNIA

Brian Trent
CFO / COO
LOS ANGELES CITY EMPLOYEES
ASSOCIATION, INC.

Business Development

Arlene Herrero
VICE PRESIDENT OF BUSINESS DEVELOPMENT

Accounting

Leigh Thompson
CONTROLLER

Clara Flores
SENIOR ACCOUNTANT

Trinh Pham
SENIOR ACCOUNTANT

Daniel McAlinden
SENIOR ACCOUNTANT

Information Technology

Petros Khachatrian
DIRECTOR OF IT

Rey Hernandez
IT SENIOR DEVELOPER

Alan Bound
IT BUSINESS ANALYST

Ronald Cortez
ASSISTANT QUALITY ASSURANCE ANALYST

Citlali Bon
DATA QUALITY MANAGER

Rebecca DeBolt
DATA PROCESSING COORDINATOR

Natalia Guevara
DATA PROCESSING COORDINATOR

Edith Bon-Sanchez
DATA PROCESSING COORDINATOR