Meet the Club Team
These are the faces behind the Club. Our staff is dedicated to helping our members receive the maximum benefit from their membership. If you have questions, concerns or suggestions about your Club, our counselors are ready to help.
You can email a Club team member directly by clicking on the envelope symbol under each picture.
Email us at: help@cityemployeesclub.com if you have an event you want covered in the Alive! or if you have questions about insurance.
Or call us at: (800) 464-0452
Member Experience Team

Noelle Kauffman
MANAGER OF MEMBER SERVICES


Dalila Vielma
MEMBER SERVICES COUNSELOR


Jeannette Gadut
MEMBER SERVICES COUNSELOR


Cheryl Martin
MEMBER SERVICES COUNSELOR

Dylan Noel
MEMBER SERVICES COUNSELOR

Tyffany Sy
MEMBER SERVICES COUNSELOR

Cesilee Castillo
CUSTOMER SERVICE REPRESENTATIVE



Genesis Martinez-Flores
CUSTOMER SERVICE REPRESENTATIVE

Tickets and Retail Operations
DeAngelo Thompson
CUSTOMER SERVICE REPRESENTATIVE

Danielle Carrion
CUSTOMER SERVICE REPRESENTATIVE

Marketing & Advertising


Summy Lam
VICE PRESIDENT OF MARKETING

Mariana Guevara
TICKETS AND BENEFITS
PROCUREMENT MANAGER

Megan Eckert
TICKETS AND BENEFITS
PROCUREMENT ASSOCIATE

Team Leaders


Arlene Herrero
VICE PRESIDENT OF BUSINESS DEVELOPMENT

Accounting


Leigh Thompson
CONTROLLER


Daniel McAlinden
SENIOR ACCOUNTANT

Trinh Pham
SENIOR ACCOUNTANT

Claims
Cecilia Talbot
DIRECTOR OF CLAIMS,
MEMBER ADVOCATE

Monica Zamudio
CLAIMS ADMINISTRATOR

Database Management / IT Team