CONTACT INFORMATION
Contact LACERS to arrange direct deposit of your retirement checks, change your tax withholding or beneficiary, or for questions about your health plans.
ON THE WEB: lacers.org
LACERS Business Hours
Monday – Friday 7:00 a.m. – 4:00 p.m.
Phone:
(800) 779-8328
International: (213) 725-5641
Real Time Text (RTT): (888) 349-3996
Phone Hours:
Monday 7:00 a.m. – 3:45 p.m.
Tuesday 7:00 a.m. – 3:00 p.m.
Wednesday 7:00 a.m. – 3:45 p.m.
Thursday 7:00 a.m. – 3:45 p.m.
Friday 7:00 a.m. – 3:45 p.m.
In-person Appointments:
Tuesdays, Wednesdays 9:00 a.m. – 1:30 p.m.
Appointments are limited to 15 minutes.
Pursuant to City of Los Angeles Ordinance No. 187219, PROOF OF COVID-19 VACCINATION or PROOF of a NEGATIVE COVID-19 TEST (conducted within the last 72 hours) is required for in-person appointments. Schedule an appointment here.
Secure Document Upload:
lacers.org/secure-document-upload
E-mail:
lacers.services@lacers.org (General Information)
lacers.health@lacers.org (Health Benefits)
Address:
202 W. First Street, Suite 500
Los Angeles, CA 90012-4401
Map
Mailing Address:
LACERS
P.O. Box 512218
Los Angeles, CA 90051-0218
Mail Stop: 175
Fax:
(213) 473-7297
UPDATED 09.08.2022