Meet the Club Team

These are the faces behind the Club. Our staff is dedicated to helping our members receive the maximum benefit from their membership. If you have questions, concerns or suggestions about your Club, our counselors are ready to help.

You can email a Club team member directly by clicking on the envelope symbol under each picture.

Email us at: help@cityemployeesclub.com if you have an event you want covered in the Alive! or if you have questions about insurance.

Or call us at: (800) 464-0452



Member Experience Team

Noelle Kauffman
DIRECTOR OF SALES

Cesilee Castillo
CUSTOMER SERVICE REPRESENTATIVE

Jeannette Gadut
MEMBER SERVICES COUNSELOR

Cheryl Martin
MEMBER SERVICES COUNSELOR

Marcus Martin
MEMBER SERVICES COUNSELOR

Genesis
Martinez-Flores

CUSTOMER SERVICE REPRESENTATIVE

Dylan Noel
MEMBER SERVICES COUNSELOR

Dalila Vielma
MEMBER SERVICES COUNSELOR



Retail Operations

Guadalupe Lira
RETAIL OPERATIONS MANAGER

Danielle Carrion
CUSTOMER SERVICE REPRESENTATIVE

Eduardo Escalona
MOBILE OPERATIONS REPRESENTATIVE

Noah Hawkins
CUSTOMER SERVICE REPRESENTATIVE

Raul M. Salgado
CUSTOMER SERVICE REPRESENTATIVE

DeAngelo Thompson
MOBILE OPERATIONS REPRESENTATIVE



Tickets & Benefits

Mariana Guevara
TICKETS AND BENEFITS
PROCUREMENT MANAGER

Megan Eckert
TICKETS AND BENEFITS
PROCUREMENT ASSOCIATE



Team Leaders

Robert Larios
PRESIDENT & CEO,
LACEA INSURANCE SERVICES, INC.,
dba EMPLOYEES CLUB OF CALIFORNIA



John Hawkins
PRESIDENT & CEO,
LOS ANGELES CITY EMPLOYEES
ASSOCIATION, INC.


Summy Lam
CHIEF OPERATING OFFICER, LACEA INSURANCE
SERVICES, INC. dba EMPLOYEES CLUB
OF CALIFORNIA


Brian Trent
CFO / COO
LOS ANGELES CITY EMPLOYEES
ASSOCIATION, INC.



Business Development


Arlene Herrero
VICE PRESIDENT OF BUSINESS DEVELOPMENT



Accounting


Leigh Thompson
CONTROLLER


Clara Flores
SENIOR ACCOUNTANT


Trinh Pham
SENIOR ACCOUNTANT


Daniel McAlinden
SENIOR ACCOUNTANT



Information Technology

Petros Khachatrian
DIRECTOR OF IT

Rey Hernandez
IT SENIOR DEVELOPER


Alan Bound
IT BUSINESS ANALYST


Ronald Cortez
ASSISTANT QUALITY ASSURANCE ANALYST

Citlali Bon
DATA QUALITY MANAGER


Rebecca DeBolt
DATA PROCESSING COORDINATOR

Natalia Guevara
DATA PROCESSING COORDINATOR

Edith Bon-Sanchez
DATA PROCESSING COORDINATOR