LACERS Office Hours Announced for Holidays

For Active and Retired Members:

LACERS welcomes all current and Retired City employees to its new headquarters at 977 N. Broadway. Regular hours are now back to normal: 7 a.m. – 4 p.m. Monday-Friday. No appointments are needed.

Holiday Closure: LACERS’ front desk will be closed, and the 800 number will be offline, from Dec. 25 through Jan. 1. LACERS will continue to reply to incoming emails and voicemails during this time except on Dec. 25 and Jan. 1 in observance of the holidays.

A current government-issued photo identification or City employee badge is required to enter the building except when attending public meetings of the LACERS Board of Administration. Also, parking is not available at the building. Paid parking lots, public transit, and street parking are available nearby.

Additionally, online options will continue to be available to you. Use the LACERS’ Secure Document Upload found at to submit forms or required documents, visit our website at to obtain benefits information; log onto your MyLACERS account at to view your account details; and visit the found LACERS’ YouTube channel at where you can find a wealth of benefits videos. Stay up to date on LACERS announcements by checking our website periodically at, contacting us by email at, and by phone at (800) 779-8328.