For Active and Retired Members
LACERS now uses an appointment-based system for all members who need in-person assistance. There are two options for appointments: in person, at our headquarters, and virtually, via Zoom. These new options allow for timely and convenient access to get your questions answered. Visit lacers.org/contact-us to make an appointment online or call (800) 779-8328.
Appointments aren’t necessary if you drop off documents Monday – Friday from 8 a.m. – 4 p.m., and don’t need to speak to anyone. Please note that LACERS’ operating hours have changed.
In-Person and Virtual Appointment Hours:
8 a.m. – 4 p.m., Monday – Friday.
Phone Hours:
7 a.m. – 4 p.m. Monday, Wednesday, Thursday, Friday; 7 a.m. – 3 p.m. Tuesday
Additional online options continue to be available to you. Use the LACERS’ Secure Document Upload found at lacers.org/secure-document-upload to submit forms or required documents, visit the LACERS website at LACERS.org to obtain benefits information; log onto your MyLACERS account at https://mylacers.lacers.org to view your account details; and visit the LACERS’ YouTube channel at youtube.com/@lacersofficial where you can find a wealth of benefits videos. Stay up to date on LACERS announcements by checking the website periodically at LACERS.org, contacting LACERS by email at lacers.services@lacers.org, and by phone at (800) 779-8328.
Please be advised that pre-entry metal detector screening requirements are in place at LACERS’ headquarters, and a current government-issued photo identification or City employee badge is required except when attending public meetings of the LACERS Board of Administration. Parking is not available at the building. Paid parking lots, public transit and street parking are available nearby.•
For Retired Members
Health Plan Changes for 2025
LACERS is providing the following information about this year’s health benefits.
Open Enrollment Health Plan Changes and Reminders
Health plan changes made during the 2025 Open Enrollment period are effective from Jan. 1 through Dec. 31, 2025, unless you experience a qualifying event and make changes by the associated deadlines. New deductions that reflect your health plan changes will appear on your Dec. 31, 2024 retirement check.
If you changed plans during Open Enrollment, you will receive a new health plan I.D. card in mid-January, with the exception of Delta Dental PPO, which does not mail I.D. cards. Members enrolled in Delta Dental PPO can create an online account at DeltaDentalins.com to view and print I.D. cards. Please contact Delta Dental at (800) 765-6003 if you need assistance creating an account.
An Annual Notice of Change (ANOC) from our Senior Medicare plans is required by the Centers for Medicare and Medicaid Services (CMS). These notices are mailed based on the plan’s enrollment/membership roster as of November 2024. Members who changed or disenrolled plans or deleted dependents during Open Enrollment will still receive the notice from the “old” plan based on the membership roster, which does not reflect their new coverage effective Jan. 1, 2025.
Medicare Part B Premium Increase for 2025
For 2025, the basic monthly Medicare Part B premium amount will be $185.00 per month. This amount does not include Income-Related Monthly Adjustment Amounts (IRMAAs) or late enrollment penalties.
Retired Members who are enrolled in Medicare Parts A&B, have at least 10 years of Service/Service Credit, and are enrolled in a LACERS Senior Plan, the Medicare Part B reimbursement for 2025 will be the basic monthly Medicare Part B premium amount as described above. If your Medicare Part B premium is less than $185.00 you are required to submit proof of your Part B premium. If your Part B premium is greater than $185.00, you are not required to submit proof. All other individuals are currently not eligible to receive reimbursement.
2024 Tax Form 1095-B and Form 1095-C
As you prepare for tax season, you may receive one or more forms providing information about healthcare coverage you had or were offered in 2024. Beginning in mid to late January 2025, most Retirees will receive a Form 1095-B, which is sent directly from either the Centers for Medicare and Medicaid Services (CMS) or your health plan carrier through LACERS (i.e., Kaiser or Anthem Blue Cross). Some Retirees may receive two Form 1095-Bs and a Form 1095-C (from the City) if they retired within the last year; one 1095-B will reflect the LACERS coverage and the other one along with the 1095-C will reflect the coverage provided by the City of Los Angeles while working.
Please do not contact LACERS if you do not receive your form(s). LACERS does not administer the 1095-B or 1095-C forms. You may request a duplicate directly from your health insurance carrier. For questions about using Forms 1095-B and 1095-C to file your taxes, please consult with your tax adviser or the Internal Revenue Service (IRS).
2024 1099-R Forms to be Mailed by the End of January
LACERS will complete the mailing of 1099-R tax forms to Retirees and beneficiaries by the end of January 2025. The 1099-Rs will be sent to the address on file with LACERS. If you have changed your address or plan to, please submit a Change of Address form at lacers.org/forms In the event you do not receive your 1099-R, the earliest that you may request a duplicate be mailed to you is the second week of February. You may also view your 1099-R via your MyLACERS account at https://mylacers.lacers.org beginning in February •
