Los Angeles City Employees’ Retirement System

CONTACT INFORMATION

Contact LACERS to arrange direct deposit of your retirement checks, change your tax withholding or beneficiary, or for questions about your health plans.

ON THE WEB: lacers.org

LACERS Business Hours
Monday – Friday 7:00 a.m. – 4:00 p.m.

Phone: 
(800) 779-8328
International: (213) 725-5641
Real Time Text (RTT): (888) 349-3996

Phone Hours: 
Monday 7:00 a.m. – 3:45 p.m.
Tuesday 7:00 a.m. – 3:00 p.m.
Wednesday 7:00 a.m. – 3:45 p.m.
Thursday 7:00 a.m. – 3:45 p.m.
Friday 7:00 a.m. – 3:45 p.m.

In-person Appointments: 
Tuesdays, Wednesdays 9:00 a.m. – 1:30 p.m.

Appointments are limited to 15 minutes. 

Pursuant to City of Los Angeles Ordinance No. 187219, PROOF OF COVID-19 VACCINATION or PROOF of a NEGATIVE COVID-19 TEST (conducted within the last 72 hours) is required for in-person appointments. Schedule an appointment here

Secure Document Upload: 
lacers.org/secure-document-upload

E-mail: 
lacers.services@lacers.org (General Information)
lacers.health@lacers.org (Health Benefits)

Address: 
202 W. First Street, Suite 500
Los Angeles, CA 90012-4401
Map 

Mailing Address: 
LACERS
P.O. Box 512218
Los Angeles, CA 90051-0218

Mail Stop: 175

Fax:
(213) 473-7297

UPDATED 09.08.2022